FAQ :
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING
Do you ship internationally?
YES!!! Please contact us for shipping cost to your destination.
How long does shipping take?
We use express shipping so after the product is shipped it should get anywhere in the US within 2 to 3 business days.
Will I be charged for taxes?
All sales tax that is applicable is included in the purchase price.
RETURNS
What is your returns policy?
There is a 90 day warranty against all manufacture defects. If there is an issue with your device please contact us for product replacement!
Still got questions? Contact us>
PAYMENT & WARRANTY
What forms of payments do you accept?
We accept checks, major credit cards and also money orders.
** Please note that all returned checks will be charged a $35.00 NSF fee by Electronic Doctors For You, as well as any charges that you may recieve by your finicial institution.
What are your warranty terms & conditions?
All of our items will have a 90 day warranty on parts and labor in odrer to repair or replace your device. There are no refunds on devices that have been used, only replacement on malfunctions.
REPAIR SERVICE & PAYMENT
How long do I have to pay for my repaired device?
Customers have (7) days from the completetion of the repair to come and pay for the repair and pick up the device. .
What happens to my device if I can not pay for the repair?
Payment on all repairs, including parts and labor must be paid within (7) days. If payment has not been made within (7) days, Electronic Doctors For You, has the right to donate the device, or sell the device to help cover the cost of parts and labor for the repair unless other arrangements had been made.
** Please note that customer will be charged for all fees and maximum intestest allowed by North Dakota state law for non payment. If legal action takes place, the customer is also responsible for all legal fees, transportation fees, and lost time at the normal repair rate of $75.00 per hour (per person), that Electronic Doctors For You may incure in the legal process**
Most cases legal action never has to occur, please contact us to make payment arraingements or if you have any other questions on our policy.
*** Electronic Doctors For You has the right to charge a $35.00 NSF fee for all returned payments!***